Product Limited Warranty



Benithem warrants it’s seating products based on a single shift (8 hours / per day / 5 days per week). Usage beyond as ingle shift, the product life will be effected by user size / weight, product use, care and maintenance, environment and other factors which will result in a reduction of the warranty in proportion to the increased usage. All warranty is against Manufacturing Defect and applicable to standard model and specification only. The warranty period is based on warranty seal. During the warranty period, all the replacement spare parts will provide by free of charge ex-works.

Warranty period for office chair and sofa is provided based on specification type of product.

3 Years Warranty (Depend on Products)
  • Recliner 1 locking mechanism
  • Recliner synchron 1 locking mechanism with & without seat sliding
  • Auto tension with 2 locking mechanism
  • Visitor / guest chair
5 Years Warranty (Depend on Products)
  • Standard synchron 5 locking mechanism with & without seat sliding
  • Wooden frame structure of the sofa only

Benithem’s warranty does not extend to :

User Safety Guideline

Warning:
Please don’t use on slipper floor, or you may fall down and get hurt.
Attention:
Please don’t sit at the exterior region of the seat.

Warning:
Please don’t stand on the seat, or you will fall down and get hurt
Attention:
Please don’t use it for the purpose besides good handling.

Attention:
Please don’t use the chair when it shakes or the chair will be damaged.
Attention:
Please don’t put your fingers into the gaps of revolving part.

Attention:
Please don’t sit on the armrest, or you’ll fall down and get hurt.
Attention:
Please don’t dismantle the components outside the “part replacement method”.

Attention:
Please don’t put your fingers into the root segment of the up-and-down lumbar adjusting lever, or they will ne nipped to hurt you.
Matters needing attention on safety. Please be aware and care about all the point mentioned to prevent damage the chair or get hurt.